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Terms of Service

Last updated May 18, 2026

These Terms of Service ("Terms") form a binding agreement between you ("you," "your") and the operator of the Taskachu service ("we," "us," "our"), governing your access to and use of taskachu.com and the Taskachu application (collectively, the "Service").

The Service is currently operated by Andrii Nadosha, an individual based in Spain, pending incorporation of a successor entity (Taskachu, Inc., a Delaware corporation). Upon incorporation, your agreement will transfer to the successor entity by operation of these Terms, and we will notify you by email before any material changes take effect.

By creating an account, accessing the Service, or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 16 years old to use the Service. By using the Service, you represent that you meet this requirement and that you have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. The Service

Taskachu is a web-based productivity application that helps solo founders and small teams manage projects through Kanban-style boards. Users create workspaces, organise cards into columns, and collaborate with teammates. The Service includes AI-assisted features that send user-provided content to third-party large-language-model providers (currently OpenAI) for processing, and optional integrations with Slack, Google Drive, and GitHub. The Service is offered on a Free and a paid Pro tier; billing is handled by Stripe.

3. Accounts and registration

To use most features of the Service, you must register an account by providing accurate and current information (including a valid email address) and, where applicable, by authenticating through Google via Firebase Authentication.

You are responsible for safeguarding your account credentials and for any activity that occurs under your account. Notify us immediately at andrii.nadosha@shally.app if you suspect unauthorised use. We are not liable for any loss or damage arising from your failure to keep your credentials secure.

4. Plans, billing, and refunds

Free and Pro plans

The Service is offered on a Free plan (with usage limits, including a limited monthly AI quota) and a paid Pro plan (with higher quotas and additional features). Current plan terms, prices, and quotas are described on the pricing page and may change with notice.

Billing

Pro subscriptions are billed in advance on a recurring monthly basis through Stripe. By subscribing, you authorise us (via Stripe) to charge your payment method on each renewal date until you cancel. Taxes, if applicable, are calculated and collected by Stripe based on your billing address.

Trial

We may offer a free trial of the Pro plan. Trials are limited to one per user and end automatically at the stated trial end date. If you have provided a payment method during a trial, you will be charged when the trial converts unless you cancel before the conversion date.

Cancellation

You may cancel your Pro subscription at any time from Settings → Billing. Cancellation takes effect at the end of the current billing period; you retain Pro access until that date.

Refunds

Subscription fees are generally non-refundable. As an exception, we will, in our reasonable discretion, refund a charge that was made within the previous 14 days where (a) you have not used Pro-only features during that period, or (b) the Service was materially unavailable due to our fault for a significant portion of the period. To request a refund, contact us at andrii.nadosha@shally.app. See our Refund Policy for the full procedure, deadlines, and consumer-rights carve-outs.

This Refund section does not limit any non-waivable consumer-protection rights you may have under the laws of your country of residence (including, for EU consumers, the right of withdrawal under Directive 2011/83/EU within 14 days, subject to its conditions).

5. Your content and licence to us

You retain all rights to the content you upload, create, or generate using the Service (your "Content") — including card titles, descriptions, comments, subtasks, uploaded files, and AI-generated outputs that originated from your input.

You grant us a limited, worldwide, non-exclusive, royalty-free licence to host, store, transmit, process, copy, and display your Content solely to the extent necessary to provide the Service to you and your collaborators. This licence terminates when you delete the Content or your account, subject to reasonable backup retention and any legal hold obligations.

You represent that you have all rights necessary to grant this licence and that your Content does not infringe the rights of any third party.

6. Acceptable use and prohibited activities

You agree not to use the Service to:

Automation carve-out (API and MCP). You may use automated systems, scripts, and third-party clients that interact with the Service through (a) the documented HTTP API using a valid Personal Access Token, or (b) the Model Context Protocol (MCP) server we operate at app.taskachu.com/api/mcp, in each case in accordance with the published rate limits, the scope of permissions granted to the token, and these Terms. Tokens are workspace-scoped; do not share them outside your workspace.

7. AI-assisted features

The Service includes optional AI-assisted features that send user-provided content to third-party large-language-model providers (currently OpenAI) for processing. The current features include task decomposition, card description drafting, agent export, weekly review, card chat, the "Ask Taskachu" knowledge assistant, brainstorm sessions, card prioritisation, standup plan generation and discussion, and semantic-search embeddings indexing.

You acknowledge that:

8. Third-party services and integrations

The Service relies on third-party processors (including OpenAI, Stripe, Resend, Google, Amazon Web Services, MongoDB Atlas) to operate, and offers optional integrations with Slack, Google Drive, and GitHub. Your use of those integrations is governed by the respective third party's terms and privacy policy, linked in our Privacy Policy. We are not responsible for the acts or omissions of third-party providers, but we will reasonably assist you in resolving issues that arise through our integrations.

9. Our intellectual property

The Service, including its software, design, branding, copy, and trademarks, is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service in accordance with these Terms. We reserve all rights not expressly granted.

You may not use our trademarks (including the word marks "Taskachu" and our logo) without prior written permission, except for fair-use references (e.g., describing your use of the Service).

If you believe content available through the Service infringes your copyright, please send a written notice to andrii.nadosha@shally.app that includes:

  1. Your physical or electronic signature;
  2. Identification of the copyrighted work you claim has been infringed;
  3. Identification of the material on the Service you claim is infringing, with enough detail for us to locate it (URL, card identifier, or screenshot);
  4. Your contact information (address, phone number, email);
  5. A statement, made in good faith, that you believe the disputed use is not authorised by the copyright owner, its agent, or the law;
  6. A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on the owner's behalf.

We will respond to valid notices in accordance with applicable law (including the U.S. Digital Millennium Copyright Act, where applicable) and may remove the content, suspend the responsible account, or take other appropriate action.

11. Suspension and termination

You may terminate these Terms at any time by deleting your account from Settings → Account. We may suspend or terminate your access to the Service if you materially breach these Terms (including the prohibited activities listed above), if your payment method fails repeatedly, if required by law, or to protect the Service or other users.

We will give reasonable advance notice of suspension or termination where practical and not prohibited (for example, we may act immediately to prevent ongoing harm). On termination, your right to use the Service ends and we will delete your personal information in accordance with our Privacy Policy, except where retention is required by law.

12. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted operation. We do not warrant that the Service will meet your requirements, be free from errors or interruptions, or that AI-generated outputs will be accurate or reliable.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the above exclusions apply to the maximum extent permitted by law and the remaining warranties are limited to the shortest legally permissible period.

13. Limitation of liability

To the maximum extent permitted by applicable law, our total aggregate liability to you for any and all claims arising from or related to these Terms or the Service is limited to one hundred United States dollars (USD 100).

In no event will we be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity, whether based on contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

The limitations in this Section do not apply to: (a) liability arising from our gross negligence, willful misconduct, or fraud; (b) death or personal injury caused by our negligence; (c) liability that cannot be excluded or limited under applicable law; or (d) any non-waivable consumer-protection rights you have under the laws of your country of residence.

14. Indemnification

You agree to defend, indemnify, and hold us harmless from any third-party claim, demand, or damages (including reasonable legal fees) arising from (a) your Content, (b) your use of the Service in breach of these Terms, or (c) your violation of any law or the rights of a third party. We will provide you with prompt written notice of any such claim and reasonable cooperation, at your expense, in the defence.

15. Dispute resolution

Step 1 — Informal negotiations

Before commencing any formal dispute, you agree to first contact us at andrii.nadosha@shally.app with a written description of the dispute and your desired resolution. We will respond within thirty (30) days and the parties will attempt to resolve the dispute through informal good-faith negotiations during a sixty (60) day period from your initial notice. Many disputes resolve quickly at this stage.

Step 2 — Binding arbitration

If the dispute is not resolved through informal negotiations within sixty (60) days, the parties agree to submit the dispute to binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, with the seat of arbitration in Wilmington, Delaware. Judgment on the arbitral award may be entered in any court of competent jurisdiction. The arbitrator's authority is limited to claims between you and us individually; the arbitrator may not consolidate claims or preside over any class or representative proceeding.

EU consumer carve-out

If you are a consumer resident in the European Union, the United Kingdom, or another jurisdiction whose laws prohibit mandatory arbitration of consumer disputes, the arbitration provisions above do not apply to you, and you may bring any dispute in the courts of your country of residence.

Small claims carve-out

Notwithstanding the above, either party may bring an individual action in a small-claims court of competent jurisdiction.

Injunctive relief for IP claims

Either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights, without first proceeding to arbitration.

16. Governing law and venue

These Terms are governed by the laws of the State of Delaware, United States of America, without regard to its conflict-of-laws principles. For any claim that proceeds in court rather than arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in New Castle County, Delaware (including the Delaware Court of Chancery for equitable claims), subject to the EU consumer carve-out described above.

17. Class action waiver

To the maximum extent permitted by applicable law, you and we agree that each may bring claims against the other only on an individual basisand not as a plaintiff or class member in any purported class, collective, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If this class-action waiver is found unenforceable, the entirety of the arbitration agreement in Section 15 will be deemed null and void.

18. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date at the top indicates the current version. Material changes will be communicated to registered users by email or in-app notice at least seven (7) days before they take effect. Your continued use of the Service after a change takes effect constitutes acceptance of the updated Terms. If you do not agree, you may cancel your subscription and stop using the Service before the effective date.

19. Miscellaneous

Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.

Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign these Terms without our prior written consent. We may assign or transfer these Terms in connection with a merger, acquisition, or sale of assets; you will be notified of any such transfer.

Force majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control (including natural disasters, war, terrorism, labour disputes, internet or utility outages, and acts of third-party providers).

Notices. We may send notices to the email address associated with your account; you should send notices to us at andrii.nadosha@shally.app.

20. Contact

Questions about these Terms? Email us at andrii.nadosha@shally.app.